FAQ's

Q: How long until my order is shipped?

A: All scrunchies are made to order, so we ask that you allow 2 weeks from time of purchase until the order is shipped. 

 

Q: Where are your products made?

A:  All order are handmade on Vancouver Island

 

Q:  What does sustainably made mean? 

A:  All items that are labeled "Sustainably made" are made from fabric that was previously labeled as "textile waste".  So by using these fabrics, we are able to divert waste from landfills, and give these fabrics new life.  

 

Q: How do I wash my scrunchies?

A: For best results, hand wash, or place in a washing bag and wash in machine on delicate, and lay flat to dry.  

 

Q: What is your return policy?

A:  We want to make sure you are satisfied with your purchase.  If there is an issue with your order, please send us an email, and we will do all we can to resolve the issue.